Contact and service

Questions about the new 9292 app

Frequently Asked Questions

Our new 9292 app is ready to be used by all travellers using public transport. We have now finished the beta testing and have started releasing the app in phases. It may be that you have a comment about the new app. Below you will find a number of frequently asked questions and comments. When you click on a question, an answer appears.

If your question is not listed here, then ask your question via Twitter, FB Messenger or by calling 0900-9292 (€ 1.00 /min., max. € 20.00).

For questions or comments about the services of 9292, you can also email Note! No travel or price advice is given via this e-mail address.

Frequently Asked Questions