Contact and service

Contact and service

Do you have a question or comment?

To help you on your way with public transport, we will gladly provide you with the information you need. On this page, you can see how you get in touch with 9292, the public transport companies or the organization behind the OV chip card.

Travel advice

Of course you can find all information on our website and in our public travel planner. For a customized travel advice, information on fares and the latest updates please consult our travel advisors at 0900 9292 (€ 1.00 p/m, max. € 20.00).




We have collected the frequently asked questions for you. If your question is not listed here, then ask your question via Twitter, FB Messenger or by calling 0900-9292 (€ 1.00 p/m, max. € 20.00).

Public transport companies

There are several public transport companies in the Netherlands. We have made an overview of the addresses and phonenumbers.


The OV-chipkaart is the payment method for public transport in the Netherlands. You can charge an amount of money or a travel product on your OV-chipkaart.


You can find our offices within walking distance of the central station of Utrecht. It goes without saying, we are easiest to reach by public transportation.

Mailing address

REISinformatiegroep bv
Postbus 19319
3501 DH Utrecht