Contact and service

Questions about the OV-chipkaart or other ticket types

OV-chip and other ticket types

It may be that you have a question or a comment about the OV-chipkaart or other ticket types. Below you will find a number of frequently asked questions and comments. When you click on a question, an answer appears.

If your question is not listed here, then ask your question via Twitter, FB Messenger or by calling 0900-9292 (€ 1.00 p/m, max. € 20.00).

For questions or comments about the services of 9292, you can also email reizigers@9292.nl or call custumor services at 088-0760630. Note! No travel or price advice is given via this e-mail address and this number.

Frequently Asked Questions