Public transportation and the coronavirus

If not strictly necessary, do not travel!

Latest update: Thursday 26 March 2020 09:00

In the Netherlands, the timetable for public transport has been radically adjusted. All carriers now operate on a holiday or Sunday timetable or on a special basic timetable. The timetable will also be further adjusted in a number of regions in the coming days.

Public transport continues to bring people in vital functions to work. So don't go with public transport if this is not strictly necessary! Be well prepared and plan your trip shortly before departure for the most actual advice. Keep distance (at least 1.5 meters) and give each other space when getting in and out.

Update: March 26, 2020 - 9:00 AM


NS and other public transport companies

Starting Saturday March 21, NS will operate a special basic timetable. Please check the journey planner shortly before departure.


The public transportation companies are working with the industry association OV-NL. When it comes to measures, the guidelines of the government and the RIVM will be followed. They are, after all, the experts and are taking the lead on this point. You can read more about this on the website of OV-NL(Dutch).


At the moment, the RIVM recommends that the standard measures be followed that apply for all viruses that can cause flus and colds. This means:

  • Wash your hands regularly.
  • Cough and sneeze on the inside of your elbow.
  • Use paper tissues.
  • Do not shake hands.

With the bus? Get in at the back door!

Are you traveling by bus? Then we ask you to get in at the back door and check in. This reduces the number of contact moments between travelers and bus drivers. Getting in the back means that you cannot buy a single ticket from the bus driver. However, it is the intention that you have a valid ticket in your pocket. Therefore, travel as much as possible with the OV chip card.

Ticket checks

To avoid as much hand-to-hand contact as possible, travellers will be asked during checks to hold their own ticket/telephone in front of the ticket reader. Those who are responsible for checking the tickets in the trains, buses, trams, metros and public transportation over water do not need to take any tickets or telephones from the travellers during checks.

Travellers themselves are responsible for checking in and out during their trip. This measure applies for all the public transportation in the Netherlands.


In addition, the collective public transportation companies are asking travellers to pay with their pin cards for their tickets, at service desks or in the shops. Of course, if you have no other option, you may pay with cash. In that case, you will be asked to lay the money on the counter. The change will also be placed on the counter by the employee. We ask all travellers for their cooperation and understanding for this measure.

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