We have something new in the planner on our website and we are very curious about your opinion of it. From now on you can fix your departure and/or arrival stop. By doing this you get a travel advice in which you get on or off at the stop of your preference. Read on, and your trip will become even more personal.
A frequently mentioned wish of customers is to get a travel advice from the stop which they enter. We now plan the fastest trip for you and sometimes it happens that we come up with a travel advice for you, different from what you expected. This may entail that we suggest you walk to another stop than you have suggested and that is not desirable for everyone.
By using the lock symbol in the 'From' or 'To' field in the planning block, you force the travel planner to plan your trip only from and / or to that particular stop. This can save a lot of walking time in some cases. However, this may also mean that you travel a little longer in total and that you get a different connection with either more or fewer transfers. Try it yourself so you discover the differences in the planner.
To be able to lock a stop you have to know the name of the stop. It may well be that you do not know this. And sometimes you are somewhere and you just do not know where the stop is. We help you with this. At the top of the bar of the website you will see a location icon, when you click on it, we will show you the stops that are near you at that moment.
Or use the map in My 9292. When you log in to 'My 9292' you will immediately see on the map where you are at that moment. When you zoom in on the map you will see the stops in your area and you can decide where you want to walk to. By clicking on the stop you can put it in the planner. This stop can then be locked again so that a trip is planned from that particular stop.
Let us know what you think of this new addition. Give us your feedback via Facebook Messenger or via Twitter. We like to take your findings into account in the developments of our planner on the website and in the apps.